The Registrar, Joint Admissions and Matriculations Board, JAMB, Prof. Ishaq Oloyede has urged candidates having difficulties in registering for this year’s Unified Tertiary Matriculation Examination, UTME, which is ongoing across the country to lay their complaint to the board through JAMB website.
He said that all they needed to do was to create a support ticket on JAMB website which would enable them to lay their complaint to JAMB for prompt attention.
Prof. Oloyede made this known while addressing newsmen in Lagos after going round some Computer Based Centres in the metropolis to ascertain the challenges some candidates and their parents claimed they were having as they tried to register.
He explained that having gone through the CBT centres and interacted with some of the candidates, it was obvious that most of the complaints made by some candidates were based on some errors they committed while trying to generate their profile on their phones using their NIN.
He explained that some candidates request for their profiles on their phones using JAMB specified codes and their NIN without having enough money on their phones to generate their profiles .
The JAMB boss also expressed dissatisfaction at the rate at which some parents influenced their children wrongly while registering for the UTME.
Prof. Oloyede urged parents to support JAMB in having a seamless Registration execise by allowing their wards to follow the necessary instructions they had already been given to achieve a stress free Registration, rather than influence them wrongly.
Prof. Oloyede however, expressed satisfaction at the level of progress the CBT centres visited were making in registeration of candidates without serious cahallenges.
Reacting to some allegations layed by some candidates that they were not attended to on time at the Lagos Zonal Office of JAMB when they visited the office either for Registration or change of courses, the Coordinator of the Zonal Office, Mr. Biliaminu Shittu refutted the claim and explained that there was no time JAMB did not give prompt attention to the demands of candidates that visited the office for one reason or the other.
He stressed that it was only those that requested for the rectification of their admission that were usually given specific dates of appointment to avoid crowdy environment at the JAMB office in line with the COVID-19 protocol.
He also claimed that the Lagos office had enough computers to work with hence, their was no reason to delay candidates that had issues that needed propmt attention beyond necessary at the JAMB office.